Last updated: 08/05/2026
This Purchase Options and Automatic Renewal Policy explains how Chapie VIP, Chapie VIP Gold, and recurring product subscriptions work, including automatic renewal, billing, benefits, Member Credits, cancellation, and refunds.
This policy works together with Chapie’s Terms of Service, Return & Refund Policy, Shipping Policy, Privacy Policy, Subscription Policy, and any offer-specific terms displayed before enrollment or purchase.
Chapie VIP, Chapie VIP Gold, and recurring product subscriptions are automatically renewing purchase options that continue until canceled.
Before enrollment, Chapie will clearly disclose the applicable recurring price, billing frequency, trial or promotional terms, cancellation policy, and any minimum purchase obligation.
Chapie will obtain the customer’s affirmative consent to the automatic-renewal terms before enrolling the customer or charging the customer’s payment method.
A membership displayed or provisionally added to a shopping cart does not, by itself, constitute consent. Before checkout proceeds with the membership included, Chapie will present the applicable automatic-renewal terms and require the customer to take a separate affirmative action confirming enrollment.
If the customer declines the membership, it will be removed before checkout proceeds.
After enrollment, Chapie will provide an acknowledgment that the customer can retain, such as an email confirmation. The acknowledgment will identify the selected plan, recurring price, billing frequency, applicable trial terms, cancellation policy, and available cancellation method.
Chapie VIP includes a 3-day free trial. Unless canceled before the trial ends, Chapie VIP automatically converts to a paid membership and renews at $9.57 per month, plus applicable taxes, until canceled.
If Chapie VIP is canceled before the 3-day free trial expires, the first monthly membership charge will not be processed.
There is no fixed long-term commitment or minimum product-purchase requirement.
Chapie VIP does not provide a standing discount on every product. Flash-sale discounts apply only to the products, dates, quantities, and conditions displayed for the applicable sale.
Chapie VIP Gold automatically renews at $18.83 per month, plus applicable taxes, until canceled.
Chapie VIP Gold does not include a free trial unless a trial or promotional enrollment period is clearly displayed before enrollment.
There is no fixed long-term commitment or minimum product-purchase requirement.
Gold discounts may vary by product within the advertised range. The applicable Gold price or discount will be displayed before the product purchase is completed.
Product eligibility, purchase limits, inventory restrictions, and exclusions may be displayed on the applicable product page, Gold member area, cart, or checkout.
Gold members who maintain an active and successfully paid membership may receive a total of $60 in Chapie Member Credits during each continuous 12-month Gold membership year.
Member Credits may be issued in installments according to the schedule disclosed during enrollment or through the customer’s membership account. The $60 annual amount does not mean that the full amount is issued immediately unless the applicable offer expressly states otherwise.
Eligibility to receive future Member Credits ends when Chapie VIP Gold access ends. Cancellation does not accelerate the issuance of future credits.
Each issued Member Credit expires 12 months after its issuance date, except where expiration is prohibited by applicable law.
Member Credits:
The continued availability of an issued Member Credit after membership cancellation is subject to the terms disclosed when the credit is issued and applicable law.
If an order purchased using Member Credits is canceled, returned, refunded, disputed, or charged back, Chapie may reverse, cancel, or reissue the associated credits as appropriate. Member Credits will not be converted into a cash refund except where required by law.
“Unlimited” means Chapie does not impose a fixed number of eligible orders that may receive free standard shipping while the applicable membership is active.
Free shipping applies only to eligible standard shipping methods within the United States.
Unless expressly stated otherwise, free shipping does not include:
Free shipping remains subject to personal-use requirements, destination eligibility, inventory availability, fraud prevention, and reasonable anti-abuse restrictions.
VIP-only products, limited editions, restocks, collaborations, and new releases are subject to availability.
Unless expressly guaranteed as part of a specific offer, membership does not guarantee a particular number or frequency of product releases and does not guarantee that every member will be able to purchase every release.
Chapie may apply inventory limits, purchase limits, release windows, and other reasonable eligibility requirements.
VIP pricing, Gold pricing, flash-sale discounts, free shipping, Member Credits, and other promotional benefits may be combined only when Chapie expressly permits the combination.
Unless otherwise stated, VIP benefits cannot be combined with non-VIP promotional offers, including public discount codes, influencer codes, referral discounts, bundle discounts, free-gift offers, or public shipping promotions.
If multiple non-combinable offers apply, Chapie may apply the eligible offer providing the greatest stated savings, allow the customer to select one offer, or limit the transaction to one promotional offer.
Chapie may correct, refuse, or cancel an order where a benefit, discount, credit, or shipping offer was applied because of a technical error, fraud, abuse, unauthorized combination, or violation of this policy, subject to applicable law.
Customers may cancel Chapie VIP or Chapie VIP Gold at any time without an additional cancellation fee.
Customers who enroll online may cancel online through:
Manage or Cancel Your Membership
Customers may also request cancellation by emailing support@mychapie.com.
Chapie will make cancellation available through the same medium used to enroll, or another medium through which the customer ordinarily interacts with Chapie, when required by applicable law.
Online cancellation will be available without unnecessary steps that obstruct or delay the customer’s ability to cancel.
Chapie may reasonably require a customer to authenticate their account before cancellation. Customers who cannot access their account may contact Chapie through another available cancellation method.
Cancellation during the Chapie VIP 3-day free trial prevents the first paid membership charge if completed before the trial expires.
Cancellation after a membership charge has been processed stops future automatic renewals.
Unless the customer requests and receives a current-period refund, membership benefits will ordinarily remain active through the end of the current paid billing period.
Canceling a VIP membership does not automatically cancel, return, or refund product orders placed while membership benefits were active.
Upon request, Chapie will refund the most recent monthly membership charge for the current billing period, less the measurable value of membership benefits already used during that billing period.
Applicable deductions may include:
The waived standard shipping value is generally $6.83 per eligible shipment. If the standard shipping charge that would otherwise have applied was different, Chapie may use the actual standard shipping value.
For the first paid Chapie VIP billing period, deductions may include benefits used during the immediately preceding 3-day free trial.
The resulting refund will not be less than $0. The customer will not owe an additional amount solely because the value of used benefits exceeds the monthly membership charge.
If a current-period refund is issued, membership access and benefits may end immediately.
Charges from earlier completed billing periods are non-refundable except where a refund is required by applicable law.
Chapie may offer recurring product subscriptions, including lip-care subscriptions and other recurring product shipments.
Before enrollment, Chapie will disclose the applicable product, recurring price, billing frequency, delivery schedule, shipping charges, trial terms, and cancellation method.
By affirmatively enrolling, the customer authorizes Chapie or its payment processor to charge the selected payment method according to the disclosed recurring billing schedule until canceled.
Recurring product subscriptions may be managed or canceled through:
Manage or Cancel Your Subscription
Customers may also email support@mychapie.com.
Cancellation stops future subscription renewals. Orders that have already entered processing, fulfillment, or shipment remain subject to Chapie’s Return & Refund Policy.
Available account options may include skipping a shipment, pausing a subscription, changing an eligible product, or updating payment and shipping information.
Changes must be completed before the next order enters processing. Chapie recommends completing changes at least 48 hours before the next scheduled billing or shipment date.
Chapie may update membership prices, billing terms, benefits, credit terms, eligibility requirements, or this policy to the extent permitted by law.
Chapie will provide renewal reminders, trial-expiration notices, fee-change notices, material-change notices, and other disclosures when and in the manner required by applicable law.
Material notices will explain the applicable change and provide information regarding how the customer may cancel before the change takes effect.
A membership will not be automatically changed to a higher-priced tier without the customer’s affirmative consent where consent is required by law.
Chapie VIP and Chapie VIP Gold are intended for personal, non-commercial use.
Membership benefits may not be used for wholesale purchases, commercial resale, unauthorized distribution, account manipulation, fraud, or other abusive activity.
Chapie may suspend, limit, or terminate membership benefits for payment failure, fraud, resale activity, abuse, or violation of Chapie’s policies, subject to applicable law.
Customers are responsible for maintaining accurate account, billing, shipping, contact, and payment information.
Failed or declined payments may result in paused or suspended membership access. Chapie or its payment processor may retry failed charges as permitted by law and the payment processor’s rules.
For questions about Chapie VIP, Chapie VIP Gold, Member Credits, automatic renewal, cancellation, billing, refunds, or recurring product subscriptions, contact:
Chapie LLC
Email: support@mychapie.com
Business Location: Florida, United States
