Terms and Conditions

While Chapie strives to prevent lip balms from melting, we cannot guarantee absolute protection in all situations. We do not issue refunds for instances where lip balm has melted inside a Chapie. Factors such as the type of lip product, ambient temperature, exposure to direct sunlight, and duration of heat exposure, especially in vehicles during summer, can contribute to melting despite Chapie's efforts. We are continuously improving Chapie's capabilities. To achieve the best results with your Chapie, we suggest checking out our FAQ section. It contains valuable tips and best practices to help you make the most out of your Chapie purchase.

By making a purchase on our website, you acknowledge and accept this disclaimer. You also waive any right to pursue legal action, including class actions or refunds, related to lip balm melting inside a Chapie. Our goal is to provide you with quality products and service, and we appreciate your understanding of the limitations outlined above

While Chapie's vacuum-insulated containers ("the Product") are designed to maintain temperature stability, the Company does not guarantee that the internal conditions will be suitable for all types of medications or health-related items, particularly those with strict storage temperature requirements. The stability and effectiveness of medications can vary widely and may be impacted by factors beyond the control of Chapie.

Customers choosing to use the Product for medication storage do so at their own discretion and are advised to consult with a healthcare provider or a qualified medical professional to ensure the Product's suitability for their specific medication's storage requirements. It is the customer's responsibility to verify the temperature stability needs of their medication and to monitor the internal conditions of the Product as necessary.

By using the Product for storing medications, the customer agrees to release, indemnify, and hold harmless Chapie, its affiliates, officers, agents, and employees from any and all claims, damages, liabilities, costs, and expenses arising from such use, including but not limited to, the degradation of medication effectiveness, injury, or death.

Please refer to our Terms of Service and Refund Policy for further details and information regarding your rights and responsibilities as a customer.